Terms of Service
Last updated: 2026-09-20
These Terms of Service ("Terms") govern your access to and use of the ShadeTerm website, desktop application, accounts, subscriptions, and related services (collectively, the "Service"). By creating an account, downloading or using ShadeTerm, purchasing a subscription, or otherwise accessing the Service, you agree to these Terms. If you do not agree to these Terms, do not use the Service.
In these Terms, "ShadeTerm", "we", "us", and "our" refer to the provider of the ShadeTerm Service.
- Eligibility
- Accounts
- Free trial
- Paid subscriptions
- Cancellation & refunds
- Pricing changes
- License
- Authorized use
- Restrictions
- Intellectual property
- Your servers & data
- Remote operations & backups
- Third-party services
- Updates & changes
- Availability & support
- Disclaimer of warranties
- Limitation of liability
- Indemnification
- Suspension & termination
- Changes to these Terms
- Governing law & disputes
- General terms
- Contact
1. Eligibility
You must be at least 13 years old to use ShadeTerm. If you are under the age of majority where you live, you may use ShadeTerm only with the permission of a parent or legal guardian who agrees to these Terms on your behalf.
If you use ShadeTerm on behalf of a company, organization, or other entity, you represent that you have authority to accept these Terms on its behalf.
2. Accounts
Certain features of ShadeTerm require an account. You are responsible for providing accurate account information, keeping your account credentials secure, and for activity that occurs through your account.
You must not share your account or allow another person to use a subscription licensed to you. If you believe your account has been compromised or accessed without authorization, contact us promptly at [email protected].
3. Free trial
ShadeTerm provides eligible new users with a 17-day free trial. A payment method is not required to begin the trial, and the trial does not automatically convert into a paid subscription. You will not be charged merely because your trial expires.
When the trial ends, access to functionality requiring a paid subscription may be disabled unless you choose to purchase a subscription. We may change the availability or terms of trials for future users, provided that doing so does not alter a trial already granted except where reasonably necessary to prevent fraud or abuse.
4. Paid subscriptions
After your free trial, you may choose to purchase a paid ShadeTerm subscription. Paid subscriptions are processed through Stripe and billed monthly.
By purchasing a subscription, you authorize the initial charge and recurring monthly charges until you cancel. Your subscription automatically renews each month unless cancelled before the next renewal date. The price shown at checkout, together with applicable taxes or other charges disclosed there, applies to your purchase.
5. Cancellation & refunds
You may cancel your paid subscription at any time. When you cancel, future automatic renewal charges will stop and your paid access will remain available until the end of the billing period you have already paid for. After that period ends, your paid license and access to subscription-required functionality will expire unless you purchase another subscription.
Except where required by applicable law, payments made to ShadeTerm are non-refundable. Cancelling a subscription does not ordinarily result in a refund or credit for the remaining portion of an already-paid billing period.
ShadeTerm provides a 17-day free trial without requiring a payment method so that users can evaluate the Service before purchasing. Nothing in these Terms limits any refund, cancellation, or other consumer right that cannot legally be excluded or waived.
6. Pricing changes
We may change subscription prices from time to time. Price changes will not retroactively change amounts you have already paid. Where required or appropriate, we will provide notice before a new subscription price applies to an existing subscription. If you do not agree with a future price change, you may cancel before the new price applies.
7. License to use ShadeTerm
Subject to these Terms and, where applicable, payment of subscription fees, ShadeTerm grants you a limited, personal, non-exclusive, non-transferable, non-sublicensable, and revocable license to download, install, and use the ShadeTerm application.
A paid subscription is licensed to one individual user. That user may use ShadeTerm on devices personally used by that user, subject to reasonable technical or security limitations. You may use ShadeTerm for personal and commercial purposes, including work, commercial projects, and administration of systems belonging to you, your employer, your clients, or other parties where you have authorization to access those systems.
You may not share, transfer, sell, rent, sublicense, or otherwise provide your subscription or license to another person.
8. Authorized use of remote systems
ShadeTerm is a remote development and server-management tool. You may use ShadeTerm only to access systems, servers, accounts, databases, networks, and other resources that you own or are authorized to access. You are solely responsible for ensuring that your access to and use of any remote system is lawful and authorized.
You must not use ShadeTerm to:
- gain unauthorized access to systems, accounts, networks, or data;
- steal, obtain, expose, or misuse credentials or confidential information;
- distribute malware or malicious code;
- conduct attacks, unauthorized scanning, exploitation, or disruption of systems;
- circumvent security or access controls without authorization;
- violate applicable law or the rights of another person or organization; or
- assist another person in doing any of the above.
9. Restrictions
Except where applicable law expressly permits otherwise, you may not:
- copy, reproduce, or redistribute ShadeTerm except as necessary for permitted use;
- modify, adapt, translate, or create derivative works from proprietary portions of ShadeTerm;
- reverse engineer, decompile, or disassemble ShadeTerm;
- sell, rent, lease, sublicense, redistribute, or commercially provide copies of ShadeTerm to others;
- remove or alter proprietary notices;
- use ShadeTerm or its proprietary components to create or provide a competing copy of the application; or
- attempt to bypass licensing, subscription, account, security, or technical restrictions.
These restrictions do not limit rights that applicable law does not permit us to restrict and do not override licenses applicable to third-party or open-source components included in ShadeTerm.
10. Intellectual property
ShadeTerm and its proprietary software, website, interfaces, designs, branding, logos, graphics, documentation, and other materials are owned by ShadeTerm or its applicable licensors and are protected by applicable intellectual-property laws.
These Terms give you permission to use ShadeTerm as described above. They do not transfer ownership of ShadeTerm or its intellectual property to you. Third-party and open-source components remain subject to their respective licenses where applicable.
11. Your servers, files, data & credentials
You retain all ownership and rights you have in your servers, source code, files, databases, credentials, configurations, and other data that you access or manage through ShadeTerm. Using ShadeTerm does not transfer ownership of that data to us.
You are responsible for the systems you connect to, the credentials you use, the commands you execute, and the changes you make through the Service. You are also responsible for protecting your devices, SSH credentials, private keys, passwords, accounts, servers, and other authentication information.
ShadeTerm is designed so that sensitive server connection information remains under your control and is not intentionally collected as part of product analytics, as further described in our Privacy Policy.
12. Remote operations & backups
ShadeTerm may allow you to execute terminal commands, transfer, edit, rename, overwrite, or delete files, interact with databases, modify server configurations, and perform other operations on remote systems. Some operations may be destructive or irreversible.
You are responsible for reviewing commands and operations before executing them and for maintaining appropriate backups of important files, databases, configurations, credentials, and systems. You should maintain adequate backups before performing operations that could result in data loss, service interruption, or changes to production systems.
To the maximum extent permitted by applicable law, ShadeTerm is not responsible for loss or corruption of files, databases, server configurations, credentials, or other data resulting from actions performed through the Service, user error, remote-system failures, third-party services, or circumstances outside our reasonable control.
13. Third-party systems & services
ShadeTerm may interact with third-party servers, operating systems, databases, software, networks, services, and infrastructure. We do not control these third-party systems and do not guarantee their availability, security, compatibility, performance, or continued operation.
Your use of third-party services may be governed by separate agreements between you and those third parties. Payments for ShadeTerm subscriptions are processed by Stripe, whose services and handling of information are subject to its own applicable terms and privacy practices.
14. Updates & changes to ShadeTerm
ShadeTerm is actively developed. The application may automatically check for, download, or install software updates where supported by the application and your operating system.
We may release updates, security fixes, improvements, or new versions and may require an update in order to continue using some or all of the Service. We may also add, modify, replace, suspend, or discontinue features or portions of the Service and may discontinue support for older versions. Where required by applicable law, we will provide appropriate notice of changes that materially affect your rights or an existing paid Service.
15. Availability & support
We aim to provide a reliable Service, but we do not guarantee that ShadeTerm will always be available, uninterrupted, error-free, secure, or compatible with every server, operating system, database, network configuration, or third-party service.
Maintenance, updates, technical problems, network failures, third-party outages, security issues, or other circumstances may temporarily affect availability. We provide customer support and may attempt to help resolve problems, but we do not guarantee any particular response time, resolution time, or outcome unless separately agreed in writing.
16. Disclaimer of warranties
To the maximum extent permitted by applicable law, ShadeTerm and the Service are provided "as is" and "as available."
We disclaim warranties, representations, and conditions not expressly stated in these Terms, whether express, implied, statutory, or otherwise, to the extent permitted by law, including implied warranties or conditions of merchantability, fitness for a particular purpose, and non-infringement.
We do not guarantee that the Service will meet every user's requirements, operate without interruption or errors, prevent all security incidents, or be compatible with every remote system or configuration. Nothing in these Terms excludes warranties, guarantees, conditions, or consumer rights that cannot lawfully be excluded.
17. Limitation of liability
To the maximum extent permitted by applicable law, ShadeTerm will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenue, business opportunities, goodwill, data, files, databases, credentials, server configurations, or business interruption arising out of or relating to your use of or inability to use the Service.
To the maximum extent permitted by applicable law, the total aggregate liability of ShadeTerm arising out of or relating to the Service or these Terms will not exceed the total amount you paid to ShadeTerm during the 12 months immediately preceding the event giving rise to the claim. If you have not paid ShadeTerm during that period, our liability will be limited to the minimum extent permitted by applicable law.
These limitations apply only to the extent permitted by law and do not exclude or limit liability that cannot legally be excluded or limited.
18. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless ShadeTerm from third-party claims, liabilities, damages, losses, and reasonable costs arising from your unlawful or unauthorized use of the Service, your material violation of these Terms, your unauthorized access to another person's or organization's systems or data, or your infringement or violation of another person's rights.
This section does not require you to indemnify ShadeTerm for matters to the extent caused by ShadeTerm's own conduct where such responsibility cannot lawfully be shifted to you.
19. Suspension & termination
We may suspend or terminate your account or access to the Service if you materially violate these Terms, fail to pay amounts that are due, engage in fraud or payment abuse, attack or interfere with ShadeTerm infrastructure, use the Service unlawfully, or create a material security risk.
Where reasonable and appropriate, we may provide notice or an opportunity to resolve a violation before termination. We may act immediately where necessary to address fraud, security threats, illegal activity, or serious abuse.
You may stop using ShadeTerm and cancel your subscription at any time. Upon termination of your right to use ShadeTerm, the license granted under these Terms ends and you must stop using functionality for which you no longer have a valid license.
Certain account, billing, and other records may be retained where reasonably necessary for recordkeeping, fraud prevention, dispute resolution, enforcement, or legal obligations, as described in our Privacy Policy. Provisions that by their nature should survive termination, including intellectual-property, disclaimer, liability, indemnification, and dispute provisions, will survive.
20. Changes to these Terms
We may update these Terms from time to time as ShadeTerm, our business, or applicable legal requirements change. When we do, we will update the "Last updated" date above.
If a change materially affects your rights or obligations, we may provide additional notice where appropriate or required by law. Your continued use of the Service after updated Terms become effective constitutes acceptance of those updated Terms to the extent permitted by applicable law. Where applicable law requires a different form of consent, we will follow those requirements.
21. Governing law & disputes
These Terms are governed by the laws of the Province of Alberta and the applicable federal laws of Canada, without regard to conflict-of-law principles.
Subject to any rights or protections that cannot be waived under applicable law, disputes arising from these Terms or the Service may be brought before courts of competent jurisdiction in Alberta, Canada. Nothing in these Terms restricts any right you may have under applicable consumer-protection law to bring a claim or seek a remedy in another jurisdiction where such a right cannot legally be waived.
22. General terms
If any provision of these Terms is found to be invalid, illegal, or unenforceable, that provision will be enforced to the maximum extent permitted by law or, where necessary, severed, while the remaining provisions will remain in effect. Our failure to enforce a provision does not waive our right to enforce it later.
You may not assign or transfer your rights under these Terms without our consent. We may assign these Terms in connection with a reorganization, financing, acquisition, sale of the business, or similar transaction, subject to applicable law.
These Terms, together with any policies or terms expressly incorporated into them, constitute the agreement between you and ShadeTerm concerning the Service, except where we have separately entered into another written agreement with you.
23. Contact us
For questions about these Terms or ShadeTerm, contact us at [email protected].